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IP
Telephony
"The difference
between failure and success is doing a thing nearly right and exactly right."
How much does your success
rely on your clients being able to reach you quickly and easily? Answering this
question may also answer another important question: would you benefit from implementing
a unified messaging platform?
Most of us would reply…maybe, if I understood what it was!
Unified messaging could rock your world if:
- you operate in a situation where you need to have questions answered
quickly, sometimes minute by minute as they occur.
- you find yourself relying more and more on email and fax messages to convey
important elements of a project.
- you currently feel overwhelmed by the sheer volume of traditional communication
methods you deal with on a daily basis.
Answer these questions. Is it critical for you to deal with problems minute by
minute, right as they occur? Have you continually felt overwhelmed by the sheer
volume of traditional communication methods you deal with daily? Has standard
phone, fax and email been unable to give you the edge you desire to decipher "critical"
from "can wait" messages? If you are nodding your head in response to
these questions, you need Unified Messaging.
This terrific tool allows a user to manage phone, fax and email from a PC, telephone
or WAP enabled device. Clients and coworkers both benefit by receiving a single
number where you can be reached. At the office, traveling or at home, the person
trying to reach you knows only one thing; with one number they can communicate
to you.
Unified Messaging also helps employees work more efficiently. An October 1999
Radcati Group Survey showed that employees utilizing Unified Messaging added an
extra half-hour into their day! That's an impressive productivity gain. Would
you like the ability to prioritize your communications by working from a platform
that can include fax and voicemail by phone and PC, online fax sending, one-touch
reply, call screening, text-to-speech and follow-me features? Here's a common
situation. You're on the phone with a routine purchase while your most prized
client gets your voicemail. With Unified Messaging, you would know that numero
uno client was calling in. You would be asked if you would like to interrupt what
you're currently doing to speak with them. Presto! Your client thinks you're brilliant
and likes the fact that you're always there and still getting the job done. In
essence, you become in charge of your communication priorities.
Unified Messaging can also mean savings by not requiring additional investment
revenues to develop your own messaging infrastructure, or hire extra IT personnel.
Imagine this scenario: you are stopping off at an off-site project and then heading
to take a turn in your trade show booth. No problem! With Unified Messaging you
can listen to your email over the phone. This text-to-speech feature means you
will hear your email read to you by an automated voice. The follow-me feature
forwards your calls to other phone numbers that you have predesignated. Your client
has no idea that you aren't at your desk attending to their every need. Your return
communication is transparent and fast. In essence, your client gets the same attention
from you when you're out of the office as when you're in the office.
Would you like to simplify communications and say good-bye to paper jams and lost
hard copies? Would you like every fax to go directly to your email and be able
to send faxes directly from the web? Here's the bottom line: with Unified Messaging
you never have to deal with critical information on a delayed basis. If that is
important to your success, then you need to find out more about this unique aspect
of IP Telephony. Unified Messaging could be just what you need to become more
efficient in your business.
Call a Supreme Navigator
at Data Stream and ask to learn more about IP Telephony and Unified Messaging.
Come aboard for smooth sailing!
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