A platform from which your business can communicate more effectively, all while utilizing your existing IP pipe…it's everyone's dream, isn't it? It should be! Whether that statement is clear as a bell, or you're not quite sure what it means, the following illustrations should make a difference in your understanding of the wonderful world of IP Telephony.

Let's take a creative look at IP Telephony:
Imagine a ship. Think of IP as that ship. A ship can accommodate passengers. Traveling on this voyage as passengers are video, voice and data all going from one point to another. They can all travel together on one ship. In the past, they would each have to rent their own ships to travel, making the journey costly. With IP Telephony, they are all speaking the same language and traveling on the same ship to the same harbor. They are efficiently using transportation.

IP Telephony applications and capabilities in the real world of business:

Centralized calling: Now, with IP Telephony you can utilize existing pipe to enhance your phone system. Take a large insurance office as an example. There can now be a phone system in location B that acts exactly like the phone system at company headquarters. Let's say there are 2000 agent offices for this company. Each of them can have their own extension number. Everyone in that company, no matter their physical location can then reach anyone in the 2000 agent offices just by dialing four digits. The customer can now call in to a centralized customer service line. Not as many people are needed to answer the phones. Customers can be directly transferred to another location without having to redial a new number. A customer can talk directly to any agent or on a conference call. In the end the customer is happier, and the insurance agency wins. While this is just one industry example, you can imagine the applications for your industry.

One IP box for all the IP streams: When traffic from multiple IP streams are consolidated, five or more boxes are no longer needed. Now every stream can go into one IP box. Before IP Telephony, a complex system of boxes was necessary. Now everything can be routed into a single box, all talking the same language. Pipe is now less expensive. What was once a $1,000 cost is now a $50 cost. More pipe size for less money.

Desktop delivery: Since the inception of IP Telephony, calling and messaging tasks like voice mail, email and faxes could all be routed to a single end-user application, the desktop personal computer. Through the unified messaging feature, an end user can now determine if a call is a "can wait" or a "critical" call or message. Desktop to desktop calls and video sessions complete with audio, phone sessions and more are all possible on a desktop personal computer. Using IP Telephony is a better way to utilize time.

Legacy system to a Legacy PBX: If you are currently operating with a legacy system, don't make a move until you talk to a Supreme Navigator from Data Stream. We can show you cost effective ways to transition to this technology which is here to stay. We can provide you with a platform to grow on. Find out now how to maximize the use of your existing bandwidth.
If you are building or moving, see a Supreme Navigator regarding a PBX system for your company.

How to proceed in IP Telephony: We've barely scratched the surface of what IP Telephony can do, but hopefully you've learned enough to want to know what it can do for your company. At Data Stream we specialize in providing this technology to medium size companies that currently have 1 - 150 phones and large companies that have remote sites. The Supreme Navigators of Data Stream are ready to answer all your questions regarding IP Telephony.

The Bottom Line:

• Save money.


• Use less equipment.


• Make more efficient use of time.


• Get more satisfaction in your communication tools.


• Be reached at anytime, conveniently.


• Easier communication within your organization.


• User-friendly communication for customers and vendors.