What is IP Telephony?
If you're not used to hearing this word, get ready to have it become a part of your everyday vocabulary. Soon we'll all be using this technology because we won't be satisfied with our current communication capabilities. IP Telephony is utilizing the IP transport mechanism to distribute voice, video and data in a standard telephony format. That means greater capabilities right at your own desktop PC. Traditional phone, email and fax methods pale in comparison to communication using IP Telephony.

What is convergence?
While all technology definitions constantly evolve, the current definition is the migrating of voice and video in a common transport method, which is currently being used by the data industry. In other words, convergence is moving voice and video to the common IP stream that data uses right now.

What is the advantage of IP convergence?
Imagine a river where one boat could fit through a stream affordably. Rent is being paid to float the boat down the river, but the boat has room for only one sailor. Then the boat size changes. Suddenly more sailors can jump on board that same boat. Obviously, the boat is being used more efficiently. This analogy is what is happening with convergence.

Where do we see IP convergence technologies going?
With the decreased cost of bandwidth between locations and providers, companies can now utilize more voice, video and data streaming methods to make business communication better. Enhanced customer service, internal relationships and a decrease in cost are the results.
At this time most IP convergence technologies are identified as video, desktop to desktop or video conferencing, IP Telephony and data. These technologies provide companies with huge utilization efficiencies within existing networks. It's all pretty exciting! With the addition of voice recognition, inexpensive video at the desktop and transparent voice conversations, seamless voice integration throughout the entire network will become an everyday occurrence.

How much does this cost?
Cost is relative to how much the capabilities offered meet your needs. If it is determined that these technologies meet a definite need in your communications strategy, most corporations will find payback on investment in less than a year.

What is Data Stream?
Data Stream is the name of our company. We focus on IP streaming technology whether it's in the form of voice, video or data. By being specialists rather than generalists we provide true expertise in complete product design and service to our customers.

What about customer support?
We provide a variety of support services. Keep in mind that all our services are provided by factory trained, experienced Supreme Navigators. One call to our onsite customer service department assures you that an expert will address your need. Service contracts are available for 24 hour, or next business day service.

What does Data Stream have to do with Nortel Networks?
We have partnered with Nortel Networks because of their strength in the data communications arena. They are the industry leaders in the current legacy PBX systems. Their huge market share poses them to have strategic partnerships with video providers, the best in the business. As a complete system provider, they enable us to add on to your existing product without having to start from scratch. In essence, you can get a complete system from one quality provider.

I'm in a legacy system right now, why should I switch?
You wouldn't actually switch, but rather you would migrate. With Nortel Networks, it's an easy migration to an IP platform. You don't discard your current system-it becomes part of a redeployment process. The peace of mind comes from knowing you now have a platform you can build on for the future.

Isn't buying another legacy system an option for me also?
Everything's an option, but not necessarily a wise option. It's like investing in a dinosaur. Why would you? You want to invest in something that can grow with you into the future.